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User Experience and Accessibility of Mobile Technologies

UARC has been heavily involved in the mobile space for several years. In one project, we developed an accessible mobile voting user interface specification for the National Institute of Standards and Technology. In another, we investigated the impact of cognitive load, interactivity, and message length and tone on the perceived attractiveness, usability, and intention to use a mobile website. UARC developed a mobile application prototype for the U.S. Army Corps of Engineers' Corps Lakes Gateway, gathered user feedback, and developed best design practices based on user experience evaluations. In order to understand how the MSU community uses and views mobile technology and social media, we have conducted the MSU Internet and Technology User Experience Survey since 2011. Additionally, UARC conducts accessibility and usability evaluations for consulting clients.


  • MSU Communication and Brand Strategy
  • MSU Department of Media and Information
  • MSU IT Services
  • MSU Residential and Hospitality Services
  • MSU Resource Center for Persons with Disabilities
  • MSU College of Engineering
  • U.S. National Institute of Standards and Technology


  • U.S. Army Corps of Engineers
  • U.S. Department of Agriculture
  • U.S. National Institute of Standards and Technology
  • Information Technology and Innovation Foundation


Sarah J. Swierenga

Director, Usability/Accessibility Research and Consulting
Professor by Courtesy, Department of Media and Information

Usability/Accessibility Research and Consulting