Director, Usability/Accessibility Research and Consulting
Professor by Courtesy, Department of Media and Information
Usability/Accessibility Research and Consulting
MSU Usability/Accessibility Research and Consulting (UARC) offers usability workshops focused on user-centered design (UCD) practices and user experience evaluation techniques, as well as accessibility workshops focused on digital accessibility standards and implementation of accessible design for websites and native applications.
Workshops are available for diverse audiences, ranging from developers to evaluators to managers. Participants gain skills to allow them to better anticipate and address potential usability and accessibility concerns, create content that is more usable and accessible, remediate websites, balance the needs of end users with system requirements, and incorporate meaningful user input into the design process. Hands-on workshops provide the opportunity for participants to try out techniques and gain meaningful experience under the supervision of experts.
Current usability workshops cover User-Centered Design (UCD) methodologies and how UCD relates to the design process (including identifying target users, design best practices, and evaluation techniques that can be used throughout the design process), and explore a variety of usability testing techniques (including expert heuristic evaluations, formal and informal usability testing, and focus group facilitation). Accessibility workshops show participants how persons with disabilities use assistive technologies, review Web Content Accessibility Guidelines (WCAG) 2.0 standards, and provide best practices and remediation of common accessibility problems.