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Improving Usability for Individuals with Disabilities

UOE Contact:

Sarah J. Swierenga

Director, Usability/Accessibility Research and Consulting
Professor by Courtesy, Department of Media and Information

Usability/Accessibility Research and Consulting

Individuals with disabilities face unique challenges when using technology. UARC conducts one-on-one usability evaluations, focus groups, and structured interviews with individuals with disabilities to gain their perspectives for improving website, mobile app, and hardware design. For example, as part of a project with the Capital Area Transportation Authority (CATA), UARC conducted a usability evaluation that included individuals who are blind. These users performed several tasks on the CATA website, and their experiences and feedback allowed UARC to make actionable recommendations for enhancing the site to better meet the needs of a broad range of diverse users.

Other research projects have included individuals with vision, dexterity, mobility, reading, and additional impairments. UARC has received funding from a variety of federal agencies, foundations, non-profits, and businesses. UARC also conducts accessibility compliance evaluations and consults on accessibility policy and strategy for a variety of clients.


Partners:

  • Massachusetts General Hospital
  • MSU Department of Epidemiology and Biostatistics
  • MSU Department of Media and Information
  • MSU Department of Pediatrics and Human Development
  • MSU IT Services
  • MSU Resource Center for Persons with Disabilities
  • MSU School of Social Work
  • Saint Joseph Mercy Health System
  • University of Michigan

Funders:

  • Capital Area Transportation Authority
  • Information Technology and Innovation Foundation
  • Patient-Centered Outcomes Research Institute
  • Rollin M. Gerstacker Foundation
  • U.S. Army Corps of Engineers
  • U.S. National Institute of Standards and Technology